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BlackBerry® 10 OS Device Software

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Contributor
vancouverrandy
Posts: 37
Registered: ‎10-30-2013
My Device: z10

Re: Text entering LAGS on 10.2

Same problem here. Posted a new thread on it. It's not a "settling down" issue at all. All our work phones are having problems the same way. Z10's and q10's
JSanders
Posts: 87,323
Likes: 23,335
Solutions: 6,028
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Text entering LAGS on 10.2


vancouverrandy wrote:
Same problem here. Posted a new thread on it. It's not a "settling down" issue at all. All our work phones are having problems the same way. Z10's and q10's

If it doesn't resolve itself in a couple of days, you're right, it's not a OS upgrade settling in issue.




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Contributor
senel
Posts: 23
Registered: ‎06-21-2013
My Device: Q10

Re: Text entering LAGS on 10.2

[ Edited ]

So same problem is back after running couple of days with clean install and secure wipe :-/

 

I found out that this only happens if different language (in my case Czech) is set as input. With English I dont have this problem.

 

Soft/ hard reboot solves this for about two hours and then problem cames back.

 

I think only option is to contact BB support and report problem directy to them.

Is there any email which I can use to contact them?

I wrote them on twitter two days ago without answer and phone support isnt avaible in my country.

JSanders
Posts: 87,323
Likes: 23,335
Solutions: 6,028
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Text entering LAGS on 10.2

You should contact your o2 technical support number, and ask them to escalate this issue to BlackBerry tier two tech support.




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Contributor
senel
Posts: 23
Registered: ‎06-21-2013
My Device: Q10

Re: Text entering LAGS on 10.2

[ Edited ]

Its gonna be problem because I bought unlocked Q10 (from http://www.shopblackberry.cz/) and they told me that they dont have any contacts to official BB support.

So now I am stuck and this bug really **bleep** me of. Rebooting phone 10 times day is not solution.

 

Mod Edit: Edited content to comply with Community Guidelines and Terms and Conditions of Use.

New Member
tcolton
Posts: 1
Registered: ‎11-05-2013
My Device: q10

Re: Text entering LAGS on 10.2

[ Edited ]

I am having the same problems with texting, it wont let me type anything into the text box and wont let me select a persons name to text, its very frustrating, when will this issue be resolved by RIM

 

 

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Contributor
senel
Posts: 23
Registered: ‎06-21-2013
My Device: Q10

Re: Text entering LAGS on 10.2

Yesterday I recieved .429 OTA (.1803 OS, .1804 Radio) and still same...

 

Also I reported bug to BB via Twitter and they told me they will look into it, so maybe fix is on the way.

Contributor
senel
Posts: 23
Registered: ‎06-21-2013
My Device: Q10

Re: Text entering LAGS on 10.2

Same problem is on 10.2.1.1055 :Oops: Come on BlackBerry...Please fix it!

JSanders
Posts: 87,323
Likes: 23,335
Solutions: 6,028
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Text entering LAGS on 10.2

Backup all your sms with a third party sms backup app.
Then delete all of your sms messages.
Reboot the BlackBerry
Try your sms again.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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Contributor
vancouverrandy
Posts: 37
Registered: ‎10-30-2013
My Device: z10

Re: Text entering LAGS on 10.2

Yeah, but this is not what I want. I want to have history of my texts accessible on my phone.