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BlackBerry® 10 OS Device Software

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Contributor
Battery77
Posts: 17
Registered: ‎02-06-2013
My Device: Z10
My Carrier: Rogers

Text message from incorrect contact

Got a text tonight from my employee, showed up from my wife. I double checked both contacts. Both normal. It's very strange. Rebooted hub and still like that.

Please use plain text.
Administrator (Retired)
FozzieBear
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Text message from incorrect contact

Hello Battery77,

 

Thank you for your question.

 

Have you deleted the message and had the employee test sending another and does the same issue occur? Do SMS messages from your wife appear correctly as sent by her?

 

Any additonal information you can provide regarding this issue would be helpful.

 

Thank you.

 

 


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Please use plain text.
Contributor
Battery77
Posts: 17
Registered: ‎02-06-2013
My Device: Z10
My Carrier: Rogers

Re: Text message from incorrect contact

I haven't deleted it but I have talked to both contacts since without error.  

 

Others are apperently having the issue as well.  See this thread on Crackberry:

 

SMS Issue

 

Thanks

Please use plain text.
New Member
RU63
Posts: 1
Registered: ‎02-22-2013
My Device: Blackberry z10
My Carrier: Fido

Re: Text message from incorrect contact

My wife had the same problem last night.  She recieved two messages from people who were not in her address book.  Both messages came in from  the last person she had texted prior.

 

Is this a bug?  Is this a devise problem?  Carrier?   

 

She is now wanting me to return the phone I got her for something else, as she doens't trust the texting anymore.

Please use plain text.