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BlackBerry® 10 OS Device Software

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New Developer
Posts: 60
Registered: ‎05-22-2013
My Device: Q10
My Carrier: Rogers

Unable to hit "Call" when number dailed

On a Q10, when I dial a number on the phone screen, it switches to "Search Contacts" screen, and under Actions, it lists an option to "Call <number>". When I select the "Call" option. It highlights to confirm that the selection was registered, but it doesn't call the number.

 

I have to switch over to the "Dial Pad" view and then dial the number again.

 

Is anyone else having this same issue?

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Unable to hit "Call" when number dailed

Try a battery pull.  Remove your battery while your phone is powered on then replace it.  What's happening on your phone shouldn't be happening and a battery pull should resolve the issue.

 

 

Keep us up to date on your progress.  Smiley Happy


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