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BlackBerry® 10 OS Device Software

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Regular Contributor
Posts: 93
Registered: ‎07-07-2009
My Device: Rocking my Z10 and PlayBook
My Carrier: Vodafone UK

Voice Note Help Please

Hi

 

Last night I recorded a voicenote, using Remember.

 

Unfortunately, it appears to have gone missing (and I don't recall deleting it); and I was wondering if there is any way to retrieve it.

 

Usually, if the app is minimised, or closed, the recording is saved; and can be searched for.  But in this instance, the file has gone from the normal search results.

 

Is there a recycle bin style functionality that I can't find?

Is there anywhere missing/deleted files are put.

 

Would really love to get this recording back.

 

Thanks

 

Love Me - Love My BlackBerry
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Z10 OS Version: 10.0.10.690
Z10 Software Release: 10.10.90
PlayBook - 2.1.0.1526
Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Voice Note Help Please

[ Edited ]

Hi jrsc109,

 

One option would be to check the 'File Manager' , here you will find a Voice notes folder, I would suggest checking the Device memory and Media card. If the file is not here then it may have been deleted in error and cannot be retrieved.

 

Thanks.

-HB

 

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