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BlackBerry® 10 OS Device Software

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New Contributor
Posts: 3
Registered: ‎06-09-2013
My Device: Z10
My Carrier: 381648933002

Z10 OS 10. cant update!

Dear all, 

 

i know that this is annoing topic, but please - can anyone help!?!

Model No: STL 100-2

OS 10.0.9.2372

Country: SERBIA

Operator: MTS

 

and there is no way to update it! 

 

i try it all! Setings on th ephone, BB Web site, Link... always the same - "YOU HAVE THE LATEST VERSION" but i dont!!!

 

HELP!

THANKS

 

Developer
Posts: 1,163
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900
My Carrier: ATT

Re: Z10 OS 10. cant update!

Have you try contacting your carrier to see if they push out a new Os yet?
New Contributor
Posts: 3
Registered: ‎06-09-2013
My Device: Z10
My Carrier: 381648933002

Re: Z10 OS 10. cant update!

I'm afraid they still did not :/
Developer
Posts: 1,163
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900
My Carrier: ATT

Re: Z10 OS 10. cant update!

Yeah, if they did not push out the new OS by your Carrier i am afraid your not able to do anything until they release it.
New Contributor
Posts: 3
Registered: ‎06-09-2013
My Device: Z10
My Carrier: 381648933002

Re: Z10 OS 10. cant update!

Smiley Sad thanks Smiley Sad
Posts: 90,105
Likes: 23,890
Solutions: 6,153
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 OS 10. cant update!

How to Reload your Blackberry10 OS

 

Follow the direction in this post, paying particular attention to the first two bullets in the post.




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New Contributor
Posts: 3
Registered: ‎06-11-2013
My Device: Blackberry Z10
My Carrier: Verizon

Re: Z10 OS 10. cant update!

It's an aweful shame that Blackberry and Verizon both never disclosed the fact that the Z10's software (v10.0.9.422) does not allow you to perform a 2-way sync with Outlook even with the newest version of Blackberry Link.  The problem is the Z10 device is the only device that has all my calendar and contact entries and if the device ever failed or was lost I would be incredibly harmed and severely inconvenienced.  I have been in constant contact with Blackberry who seems to tell me something new and encouraging with each call only to learn that what I was told is not correct.  As an example, I was promised that the newest Z10 software (v10.0.10.XXX) would be definitely released by Verizon on June 10, but it has not.  This is extremely frustrating especially since before I purchased the Z10 I inquired with BB and Verizon who both told me unequivocally the phone was fully compatable with Outlook and could be easily synced with it.  However, it is not.  As a result, I began a petition to initiate a class action law suit against BB and Verizon for deceptive advertising.  Presently, I have well over 500 names who will be suing BB and Verizon.  This petition will be published in the Wall Street Journal if this softe=ware update is not released in the next 10 days.If anyone else would like to be included, please let me know.

Posts: 90,105
Likes: 23,890
Solutions: 6,153
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 OS 10. cant update!

Outlook sync of the calendar and contacts does work with the recently released Link 1.1.1, and BlackBerry has never advertised full outlook sync with the Z10.

 

Sue away, make yourself happy.

 

(You can install 10.1 easily on your device if you wish to jump the gun and save yourself a lot of headache).




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
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New Contributor
Posts: 3
Registered: ‎06-11-2013
My Device: Blackberry Z10
My Carrier: Verizon

Re: Z10 OS 10. cant update!

and how can someone obtain v10.1 before their carrier releases it??

Posts: 90,105
Likes: 23,890
Solutions: 6,153
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 OS 10. cant update!

You can load it yourself. I've done it 4-5 times on my Verizon Z10.

It's really not a complicated process, and 10.1.0.2354 is the latest version I installed on mine.

 

There's information here in this thread on another forum. Ask if you have any questions.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code