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BlackBerry® 10 OS Device Software

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Contributor
bllizzard
Posts: 12
Registered: ‎04-29-2013
My Device: Z10

after official upgrade to 10.2.1 get message that media card is encrypted on another device

Please help !

I got a message a few hours ago that there is an update available to my Z10 STL100-1, running on Orange.

I never did a leaked update always waited to get the notification for the official ones.

I have always had my media card (micros sd) encrypted from the beginning and ran through at least 2-3 updates untill now.

After todays update to 10.2.1.537 was finished and rebooted, I got the message that my media card was encrypted in another device and in order to use it I have to go to settings and wipe/format it.

I tried copying the files to PC but they will not open.

Please help, I have some very important photos and files on that card that I need to get back.

How could they do this to me ?

Developer
BBSJdev
Posts: 6,116
Registered: ‎07-05-2012
My Device: Playbook, Dev Alpha C, Z10 LE, Z30

Re: after official upgrade to 10.2.1 get message that media card is encrypted on another device

It's not personal. :smileyhappy:

 

Did you do a backup before doing the update?


If you've been helped click on Like Button, if you've been saved buy the app. :smileyhappy:

Developer of stokLocker, Sympatico and Super Sentences.