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BlackBerry® 10 OS Device Software

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Developer
Bullety
Posts: 138
Registered: ‎08-02-2009
My Device: Z10

Re: blackberry z10 rebooting itself

Just for reference, I am running 10.1.0.273 - that's the latest released official OS from T-Mobile Germany.
Trusted Contributor
tickerguy
Posts: 202
Registered: ‎03-17-2013
My Device: Z-10

Re: blackberry z10 rebooting itself

[ Edited ]

Note that the radio version is very important to stability.  I am running OS 1720 with radio 1721.  10.1.0.273, if obtained from one of the carriers that is GSM/HSPA/LTE based, should be 1720 OS and radio 1721.  If loaded via one of the "leaks" this may not be the case.

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Developer
Bullety
Posts: 138
Registered: ‎08-02-2009
My Device: Z10

Re: blackberry z10 rebooting itself

Mine is software version 10.1.0.273, OS Version 10.1.0.1720, Radio Version 10.1.0.1721
Contributor
goster48
Posts: 19
Registered: ‎04-12-2013
My Device: Z10

Re: blackberry z10 rebooting itself

RIM needs to start communicating with Z10 users about this problem. This has been going on long enough for them to diagnose the problem. If it's software, push out a patch. If it's hardware, replace our devices. If the press gets hold of this issue, bye bye Z10.
Contributor
an_nistelrooy
Posts: 13
Registered: ‎05-15-2013
My Device: z10

Re: blackberry z10 rebooting itself

I think this is not common, whether we installed an apps or not, it should works good in a smartphone. Is there someone knows that RIM has officially released something or announced something about this issue? Please let me know. More over this group is under blackberry official and they should have read all of these complains.
Developer
Bullety
Posts: 138
Registered: ‎08-02-2009
My Device: Z10

Re: blackberry z10 rebooting itself

an_nistelrooy, as I wrote, according to BlackBerry this issue is fixed in 10.1 (according to the message I received from my carrier T-Mo).
Trusted Contributor
tickerguy
Posts: 202
Registered: ‎03-17-2013
My Device: Z-10

Re: blackberry z10 rebooting itself

Well, I got a reset last night on 1720/1721 so it is not completely fixed -- but that was close to 48 hours, so it is definitely improved.

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New Contributor
GettingOldandTired
Posts: 2
Registered: ‎05-19-2013
My Device: BB Z10 STL100-3

Re: blackberry z10 rebooting itself

My device had no problems until 1720/1723 was released Friday. Last night mine re-booted twice, from bedside mode, plugged in. There still seems to be some fixing needed.

And So It Goes
Contributor
goster48
Posts: 19
Registered: ‎04-12-2013
My Device: Z10

Re: blackberry z10 rebooting itself

This is going from bad to worse. Had a total device freeze today. Device would not respond to top button push. Had to pop battery and do a cold start. Come on, RIM. You're treating your loyalists like **bleep**. Let's have a fix! I am getting fed up.
New Member
Meok
Posts: 1
Registered: ‎05-22-2013
My Device: BlackBerry Z10 (STL100-3)

Re: blackberry z10 rebooting itself

My phone froze tonight fro the first time ever (Had it since February) and I was using WhatsApp, which I hardly ever use. I had just sent someone a picture and the thing just froze. +1 on the WhatsApp theory.