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BlackBerry® 10 OS Device Software

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New Contributor
Posts: 4
Registered: ‎05-14-2013
My Device: z10
My Carrier: rogers
Accepted Solution

can no longer put icons into folders

I updated the operating system to 10.1 today and can no longer drag a program icon into a folder... this worked yesterday.
Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: can no longer put icons into folders

Hi dougakers and welcome to the BlackBerry Support Community Forums!

 

Does this only happen with specific icons or with all icons? Are you trying to create a new folder by dragging one icon on top of another, or are you trying to add an icon to an already existing folder?

 

Thanks.

 

-CptS

 

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New Contributor
Posts: 4
Registered: ‎05-14-2013
My Device: z10
My Carrier: rogers

Re: can no longer put icons into folders

CptS

Happens with existing folders but any icon/app I try to drag into it.

 

Independant of folders, dragging one icon onto another icon appropriately prompts me with the "do you want to create a folder" message.

New Contributor
Posts: 4
Registered: ‎05-14-2013
My Device: z10
My Carrier: rogers

Re: can no longer put icons into folders

Apparently you can only have 16 items in a folder. That was my issue. D'oh!
Guru I
Posts: 19,007
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: can no longer put icons into folders

indeed. 16 for the Z10, and 12 for the Q10.



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