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BlackBerry® 10 OS Device Software

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vcm
New Contributor
Posts: 3
Registered: ‎07-13-2013
My Device: BlackBerry Z10
My Carrier: STL100-01
Accepted Solution

my z10 keypad sometimes doesn't work.

Letters don't come out when i type. Pls help.
Trusted Contributor
Posts: 123
Registered: ‎08-09-2009
My Device: Q10, Z10, PlayBook 32

Re: my z10 keypad sometimes doesn't work.

Hi vcm,

 

Did you try resetting the Z10. With it on, hold down the power button on the top for 30 seconds until you see the square box with the BlackBerry icon at startup. 

 

Sheldon

Twitter: @sheldonbk
vcm
New Contributor
Posts: 3
Registered: ‎07-13-2013
My Device: BlackBerry Z10
My Carrier: STL100-01

Re: my z10 keypad sometimes doesn't work.

Did it. Thanks sheldon.
Trusted Contributor
Posts: 123
Registered: ‎08-09-2009
My Device: Q10, Z10, PlayBook 32

Re: my z10 keypad sometimes doesn't work.

Great to hear :smileyhappy:

Take care VCM

Twitter: @sheldonbk
vcm
New Contributor
Posts: 3
Registered: ‎07-13-2013
My Device: BlackBerry Z10
My Carrier: STL100-01

Re: my z10 keypad sometimes doesn't work.

Hi! This problem happens very often. So annoying. Had to reset before i even get to send my text. Is there any other solution? TQ.