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BlackBerry® 10 OS Device Software

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Contributor
krisevanchu
Posts: 10
Registered: ‎09-01-2013
My Device: Q10
My Carrier: telus

notification sounds not working after update

I updated my Q10 to the 10.2.1.2941 OS last week. After doing so when I go into notifications to adjust the sound level under normal or phone it does not work. I have to slide it all the way to the right in order to just barely hear anything. Media volume and others all seem to work fine. Suggestions to fix it?
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Regular Contributor
Techvedic
Posts: 50
Registered: ‎05-16-2014
My Device: I'm not blackberry user
My Carrier: I'm not blackberry user

Re: notification sounds not working after update

Hi,

 

Go to the setting and increase sound alert volume.

 

Thanks

Techvedic

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Contributor
krisevanchu
Posts: 10
Registered: ‎09-01-2013
My Device: Q10
My Carrier: telus

Re: notification sounds not working after update

That's where it is not working. I increase it all the way to the right and it can still hardly be heard.
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