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BlackBerry® 10 OS Device Software

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New Member
dsquintz
Posts: 1
Registered: ‎02-15-2013
My Device: z10

z10 peek issue

So my peek is showing me as having 17 unread emails. However I have removed both email addresses and restarted the phone and it still shows the email icon there. Any ideas to clear this aside from wiping the device? Thanks
Retired
SmoothRider
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: z10 peek issue

[ Edited ]

Hello dsquintz

 

Welcome to the forums. 

 

I would suggest you contact your mobile network provider and ask that this issue be transferred to BlackBerry for investigation. 

 

 

-SR

 

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Developer
cas118
Posts: 863
Registered: ‎10-27-2010
My Device: Z30 / PlayBook 64GB

Re: z10 peek issue

Either restart the BlackBerry by holding down the power button or reset the hub.

To reset the hub, place your finger on the top right of the bezel, and swipe in to the centre of the screen and back again 5 times quickly.

Either approach will work.

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Forums Advisor III
drewread
Posts: 1,035
Registered: ‎02-07-2013
My Device: Z10

Re: z10 peek issue

Release your finger at the centre of the screen, it should be 5 quick separate swipes. :smileyhappy:
-: DrewRead :-
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