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Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

New Contributor
Posts: 3
Registered: ‎06-01-2013
My Device: Bold2 9780
My Carrier: MTN

Bold 2 chats with BB10

Hi I use a bold 2 and I realized that I can't send chats to people on my contacts that upgraded to a BB10 but they can send msgs to me. When I send a msg it shows a red X. I was told to do a security swipe which I did but nothings changed. Please help.
Please use plain text.
BlackBerry Technical Advisor (Retired)
Posts: 42
Registered: ‎05-17-2013
My Device: Z10 9800 9900

Re: Bold 2 chats with BB10

Hey Chinny,

Welcome to the BlackBerry Support Community Forums.

Thanks for the question. To better assist you with your issue, can you please provide some additional information?


-What application is the chat being sent from?

-Is this a message being sent to a group or individual?

-Is there an error message in the failed sent message?


I look forward to hearing from you,





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