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New Contributor
hmh_angela
Posts: 5
Registered: ‎10-18-2012
My Device: Bold 9780
My Carrier: Maxis

Can't Open Attachment from an e-mails

Hi,

 

I can't seem to open a PPT attachment from an e-mail. When I click on the attachment, I see a download indicator but there is no progress. It just doesn't download. Can someone please help?

 

Regards,

Angela

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BlackBerry Technical Advisor (Retired)
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Can't Open Attachment from an e-mails

Hi hmh_angela,

 

Have you received any other attachments to that email account? If so, do they open?

 

Thanks.

 

-CptS

 

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New Contributor
hmh_angela
Posts: 5
Registered: ‎10-18-2012
My Device: Bold 9780
My Carrier: Maxis

Re: Can't Open Attachment from an e-mails

I couldn't open several attachments earlier but after downloading the latest OS updates, it works! Thanks!

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