Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Reply
New Contributor
Chalky360
Posts: 3
Registered: ‎06-08-2013
My Device: Blackberry curve 9320
My Carrier: 3
Accepted Solution

My blackberry wont let me play music

I was playing my music off my blackberry through my wireless Bluetooth TDK cube speaker and I pressed the button to go back a song but it came up with 'an error has occurred attempting to play media' and the song I wanted to play and now all my music comes up with it and I can't listen to my music :smileysad:
Please use plain text.
BlackBerry Technical Advisor (Retired)
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: My blackberry wont let me play music

Hello Chalky360 and welcome to the BlackBerry Support Community Forums.

 

Sorry to hear you're having an issue with your media files.

 

Are you using a BlackBerry Z10 or a BlackBerry Curve 9320 smartphone as per your profile?

 

Remove your battery then your media card then reinsert your media card followed by the battery.

 

Before you connect to your speaker, launch the Music player and attempt to skip tracks. Does the error come back?

 

Thanks!

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



Please use plain text.
New Contributor
Chalky360
Posts: 3
Registered: ‎06-08-2013
My Device: Blackberry curve 9320
My Carrier: 3

Re: My blackberry wont let me play music

Thank you but I can't skip tracks because it will stop and occasionally repeat the above but thank you it was a great help as I can now jam to my music :smileyhappy:
Please use plain text.
BlackBerry Technical Advisor (Retired)
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: My blackberry wont let me play music

So things are now working?

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



Please use plain text.
New Contributor
Chalky360
Posts: 3
Registered: ‎06-08-2013
My Device: Blackberry curve 9320
My Carrier: 3

Re: My blackberry wont let me play music

Yes :smileyhappy:
Please use plain text.
BlackBerry Technical Advisor (Retired)
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: My blackberry wont let me play music

Glad to hear it :smileyhappy:

 

Let us know if you have any further questions. 

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



Please use plain text.