02-19-2013 01:49 PM
02-19-2013 02:09 PM
If your emails are being downloaded by outlook (or any other email program) from the server to a PC, the emails may be removed by the server and then they will disappear from the Z10 since the Z10 is looking at the mail server.
i.e. My desktop outlook is set to check for new messages on the server every 5 minutes and new messages are downloaded and removed from the server. If I leave outlook running at home, a new message may appear on my Z10 for a few minutes before my home outlook downloads it and it gets removed from the server. Then it disappears from the Z10.
Most programs can be configured to leave a copy on the server as well as download it.
02-19-2013 02:17 PM
Heh, I replied to a dual post I think, anywhere here is what I said:
A few more details will be needed to help you solve the issue:
What type of account is setup on the Z10 for the emails that go missing? IMAP, POP, ActiveSync,etc?
Do you use any other email clients (Outlook, webmail. etc) to view, delete or move these emails to folders?
That said the info from taylor-tomt was where I was headed... If you need further details to solve the issue, then the information above will help to solve the problem.
02-19-2013 03:55 PM
02-19-2013 04:00 PM