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New Contributor
mtmax
Posts: 2
Registered: 11-03-2009
0

How to clear missed call notification from screen

I missed some calls and checked the ones I missed but the missed call screen notification did not clear.  Does anyone know how to clear this?

 

Thanks in advance.

Elite III
JSanders
Posts: 16,669
Registered: 04-01-2008
My Device: 9xx0 AT&T
0

Re: How to clear missed call notification from screen

If you have missed calls being logged to your messages folder, open that folder and scroll to the top > Menu key > Mark prior open.


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New Contributor
mtmax
Posts: 2
Registered: 11-03-2009
0

Re: How to clear missed call notification from screen

Thanks for the quick response.  The calls are not being logged to my messages.  I just can't clear the main screen of the four calls I missed yesterday even though I have reviewed the calls in my phone log.

 

does that make sense?

Elite III
JSanders
Posts: 16,669
Registered: 04-01-2008
My Device: 9xx0 AT&T
0

Re: How to clear missed call notification from screen

Yes, it does.

 

Tips for clearing that unread message... try them in order.

If you have a rogue New Message icon on your Homescreen, or a negative count (-1), any one of these solutions could clear it, or reset it to zero:

Try these options:
* Hard Reset the BlackBerry by holding ALT, CAP (right Shift key), and DEL (or with the BlackBerry powered ON, remove the battery and reinserting the battery)
* View Messages > Saved Messages
* View Messages > View Folders, check each folder (missed calls, SMS in and out boxes, MMS in and out boxes, Saved, browser, phone logs etc)
* Scroll to top of message folder, over the date heading, click or press menu to MARK PRIOR OPEN
* Change your theme and see if it persists, and change back to your desired theme. (Options > Theme > select.)
* Wipe and reload your OS.


1. If someone assists you with an issue, please thank them by clicking white star in the black box to the left of the post.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

See Horizon Wireless Onlinefor BB unlocks, parts and accessories

Regular Contributor
philhughes
Posts: 83
Registered: 05-12-2008
0

Re: How to clear missed call notification from screen

I use the "Messages" app on the home screen to delete missed call / email / any type of indicator. Hope this helps:smileyhappy:
Phil
Regular Contributor
philhughes
Posts: 83
Registered: 05-12-2008
0

Re: How to clear missed call notification from screen

Oops - I forgot to say - just click on any yellow indicators and when you return to the home page they'll be gone:smileyhappy:
Phil