Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® 9720

Reply
New Contributor
Posts: 2
Registered: ‎10-07-2013
My Device: Blackberry 9720
My Carrier: BSNL

Battery Cover loose - BB9720

Dear All,

I have searched the forum and didn't found an answer relevant to my phone model which is a BB9720. It has a loose battery cover. Is there any fix for that? Feel like a major let down after my reliable 9700.

thanks in advance

Guru I
Posts: 18,488
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.1.2582; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: Battery Cover loose - BB9720

Have you tried replacing the battery door?  Also, have you contacted your carrier? 

--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
New Contributor
Posts: 2
Registered: ‎10-07-2013
My Device: Blackberry 9720
My Carrier: BSNL

Re: Battery Cover loose - BB9720


John_Clark wrote:

Have you tried replacing the battery door?  Also, have you contacted your carrier? 


I bought it  in a retail showroom at my home town. More over the sales guy checked with the battery cover of another new BB9720 and it also turned out to be a loose fit. He then said these phones are like that only. If that is the case then I wouldn't say that I have made the best of my choices and moreover BB has to invest a lot in the QC department.