09-02-2013 11:09 PM
Hi, there! This is my issue:
Yesterday, my computer strangely messed up and accidentally formatted my plunged Blackberry phone. Do you know what’s going on? Many important photos, contacts and text messages that save on the inner memory card of this blackberry phone are all gone at the same time. What could I do to get them all back? Help me, please!
09-03-2013 09:21 AM
Welcome to BB forums
What happen your BlackBerry did security wipe on its own?
Did you back up any of this data that you lost? If you haven't most likely you won't be able to recover your data.
09-04-2013 11:12 PM
OK! Don’t panic! Do you have a data backup?
If you do not, you should always act carefully to get these phone files back:
1. Do NOT use this blackberry phone immediately in case that anything new would rewrite your needed files and make them gone permanently.
2. Plunge this phone to your computer.
3. Download data recovery software to help you. There are many data recovery tools out there. But, no all of them could be efficient and useful enough. You should pay much attention to opt for a proper one. If you still doubt, you can firstly take chances with some data recovery freeware available online that can work much more efficiently than some paid ones, such as Recuva, TestDisk and iCare Data Recovery Free, etc…
4. Save and back up all your restored files on a different phone card or drive in case of data recovery failure.
Note: You should learn a lesson to back up everything important well in the future.
09-05-2013 10:14 PM
Thank you for your guys' answers.
Unfortunately, I don't have a data backup. But, after experiencing this, I will always remind myself to make data backups all the time.
09-06-2013 07:49 PM
Backups, like insurance, are neither a reactive nor an optional activity for any and all computing devices, of which BBs are one. You can find some recommended methodologies for BB backups via the link below in my auto-sig on this post.