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Soccergod
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Soccergod
Posts: 1
Registered: ‎09-30-2009

BlackBerry Premium Multimedia Headset Problem

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‎09-30-2009 09:59 AM

Hello:

 

I own the BlackBerry Premium Multimedia Headset (the one with track/volume controls) and I am not sure how or why but one of the black plastic/foam ear buds fell off of the headset as did one of the "Blackberry logo" plates that go on the outside of the earbuds.

 

I would GREATLY appreciate it if RIM would replace these for me. 

 

Please let me know who to reach out to to get these items sent (please include phone # and email of the RIM contact).

 

Thanks!

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Guru III
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knottyrope
Posts: 26,459
Registered: ‎06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BlackBerry Premium Multimedia Headset Problem

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‎09-30-2009 10:51 AM

I have had mine since May and that has never happened to me. I doubt RIM would replace them because they "fell off" but you never know what can happen.

 

Did you save the extra logo plates that came with it? Mine had 3 sets.

 

There some sites that sell replacment parts. Ebay has them too at times.

 

Good luck.


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santiago9204
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santiago9204
Posts: 1
Registered: ‎12-13-2009
My Carrier: Verizon Wireless

Re: BlackBerry Premium Multimedia Headset Problem

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‎12-19-2009 02:33 PM

I have the same problem, and I can't find the replacement plates anywhere. So if anyone knows where I can get them please tell me.

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