09-30-2009 09:59 AM
I own the BlackBerry Premium Multimedia Headset (the one with track/volume controls) and I am not sure how or why but one of the black plastic/foam ear buds fell off of the headset as did one of the "Blackberry logo" plates that go on the outside of the earbuds.
I would GREATLY appreciate it if RIM would replace these for me.
Please let me know who to reach out to to get these items sent (please include phone # and email of the RIM contact).
I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700
09-30-2009 10:51 AM
I have had mine since May and that has never happened to me. I doubt RIM would replace them because they "fell off" but you never know what can happen.
Did you save the extra logo plates that came with it? Mine had 3 sets.
There some sites that sell replacment parts. Ebay has them too at times.
BESAdmin's, please make a signature with your BES environment info.
BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008