Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Accessories

Reply
New Developer
Posts: 24
Registered: ‎02-18-2012
My Device: paybook
My Carrier: rogers
Accepted Solution

Blackberry Music Gateway timeout

Why does the music gateway timeout emitting a signal after 30 seconds of no activity?  I have an FM transciever connected to my music gateway in order to stream music from my z10 to the radio.  Everything works great until you the music stops playing and after 30 seconds of silence the radio starts buzzing because the "silent" signal stops being transmitted.  

 

I am not sure if it is the music Gateway that is at fault or is it the actual z10.  This problem has not been present before I updated my os to seftware realease 10.2.1.2941. 

 

If anybody has any suggestions how to fix this it would save me a big headache.  Imagine listening to turn by turn directions and evey 30 sedonds after the audio stops there is a loud buzz that I have to manually mute.

New Developer
Posts: 24
Registered: ‎02-18-2012
My Device: paybook
My Carrier: rogers

Re: Blackberry Music Gateway timeout

Sounds like I have to live with this bug because I found no help.

Developer
Posts: 1,044
Registered: ‎07-21-2012
My Device: BlackBerry Bold 9900/9780/9810
My Carrier: Singtel

Re: Blackberry Music Gateway timeout

That's weird, I am not experiencing this.

Are you using the older model (Squarish shape) or the newer one (rectangular - with NFC as well)?
New Developer
Posts: 24
Registered: ‎02-18-2012
My Device: paybook
My Carrier: rogers

Re: Blackberry Music Gateway timeout

I am using the first generation model (square , with round edges)

I looked for a firmware update but there was none.
Developer
Posts: 1,044
Registered: ‎07-21-2012
My Device: BlackBerry Bold 9900/9780/9810
My Carrier: Singtel

Re: Blackberry Music Gateway timeout

Ah the older one with mini usb then Smiley Happy

Yea I got that too.
Developer
Posts: 1,044
Registered: ‎07-21-2012
My Device: BlackBerry Bold 9900/9780/9810
My Carrier: Singtel

Re: Blackberry Music Gateway timeout

Hmm, but I have not tried it with the new OS (10.2.1.2941) since i am using the newer one, but let me try it when i get the time Smiley Happy
New Developer
Posts: 24
Registered: ‎02-18-2012
My Device: paybook
My Carrier: rogers

Re: Blackberry Music Gateway timeout

That's the one. If it does not works for you with the older model than it will confirm that the problem is the older model of the blackberry gateway.

From your previous post I understood that the new music gateway work with the latest BlackBerry 10 os. That eliminates that there is a problem with the z10
Developer
Posts: 1,044
Registered: ‎07-21-2012
My Device: BlackBerry Bold 9900/9780/9810
My Carrier: Singtel

Re: Blackberry Music Gateway timeout

Alright. Will let you know once i test it again

I will try on both:
http://ourberries.com/2012/09/27/review-blackberry-bluetooth-music-gateway-with-nfc/

When i am back in office Smiley Happy
Contributor
Posts: 139
Registered: ‎06-21-2014
My Device: BlackBerry Q10
My Carrier: MobileOne

Re: Blackberry Music Gateway timeout

Where did you guys get it from? Where can I get it?
New Developer
Posts: 24
Registered: ‎02-18-2012
My Device: paybook
My Carrier: rogers

Re: Blackberry Music Gateway timeout