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New Contributor
mashjohn
Posts: 3
Registered: ‎08-31-2012
My Device: Blackberry 9800 torch
My Carrier: Bays

Blackberry app world icon disappeared

Hi anyone could help, I have tried to upgrade my Blackberry app world and the icon just disappeared and tried to open menu to show all hidden icon nothing help. I also tried to re-download the icon but nothing shows on the home screen, please help on that. Thank you. 

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BlackBerry Technical Advisor (Retired)
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: Blackberry app world icon disappeared

Hello mashjohn and welcome to the BlackBerry® Support Community Forums.

 

Under Options>Device>Application Management, do you see App World installed? If so, delete it and ensure you reboot.

 

On your browser go to www.blackberry.com/appworld to reinstall it. If you get a prompt to reboot, ensure you do so.

 

Check to ensure your icon now appears.

 

Let me know how you make out.

-HMthePirate

 

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Visitor
Mikaela_Roh
Posts: 1
Registered: ‎11-09-2012
My Device: Blackberry Bold 9780
My Carrier: Singtel

Re: Blackberry app world icon disappeared

Hi. The same thing occur to my blackberry. I tried the way that you have instruct us, but it does not work at all. Please I need your help badly..

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New Contributor
cucumberninja
Posts: 4
Registered: ‎11-12-2012
My Device: 8520
My Carrier: Orange

Re: Blackberry app world icon disappeared

This has happened to me loads of times, dont panic!

All I do is..

Go to my internet browser

Press the blackberry button then select 'Bookmarks'.

Then click, under 'links', 'BlackBerry HELP!'

Then click 'Visit BlackBerry App World'

Scroll down and click 'Download blackberry app world'.

You should be able to do it from there.

 

Hope this helped, if it didnt please tell me and I will try again.

Thanks, happy to help:smileyhappy:

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