BlackBerry® Accessories

[lainchir]

Hi Forum,

I have a bold 9790, which works fine, apart from the bluetooth audio sync.

I have a Belkin bluetooth unit, and two other Bold 9700's which work fine with it. The bluetooth connection attaches fine, but if I move around, or do anything else on the phone, the audio stops and starts and is distorted.

Any idea's ?

[SmoothRider]

Hello lainchir, 

In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.

Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc

Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.

Link: http://www.blackberry.com/btsc/KB03621

Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo

Hope this helps. Have a good day.