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New Member
miguelsosa
Posts: 2
Registered: ‎06-12-2012
My Device: Storm2

Re: HS-700 Ear Hook Replacement

Exact same problem here, after merely two months of use my ear hook just broke... I was lucky to find out before the headset got lost.

 

I beats me how come RIM has not made its voice heard about this "slight" detail....

 

Continue ignoring the voice of the customer RIM folks... One of these days you just won't hear it anymore.

Forums Advisor III
jerryg50
Posts: 1,212
Registered: ‎02-28-2009
My Device: Torch, Bold, Play Book, and Bluetooth HS-700

Re: HS-700 Ear Hook Replacement

RIM makes excellent phones and an excellent tablet. Technically, when it comes to their GUI and design it is behind the other competitors. I use their products for business useage, and they do what I need with excellent security.  I like the RIM products, except for support for their earphone.

 

I bought two HS-700's. They perform well, and work excellent with their phone. The reason why I will no longer buy earphones from RIM is because of the problem to have replacement gells and earhooks. You would expect a big company like this to supply replacement parts for the products they sell.

 

 

Jerry G.

 

Jerry G.
JSanders
Posts: 86,600
Likes: 23,199
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: HS-700 Ear Hook Replacement

Y'all did see this

http://www.amazon.com/gp/product/B004MGVPWU

 

...posted earlier in this thread, right?

 

I wish RIM carried them also, but knowing ShopBlackBerry.com, they'd be overpriced and/or not available.




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New Contributor
Jobema
Posts: 3
Registered: ‎02-24-2012
My Device: BlackBerry HS-700 Bluetooth Headset

Re: HS-700 Ear Hook Replacement

Yes I have seen it. But I live in Curacao and with the freight charges it is almost 40 $.

In the meantime I have bought a new earphone from plantronics.

JSanders
Posts: 86,600
Likes: 23,199
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: HS-700 Ear Hook Replacement

Ouch. Well, it's no consolation, but if ShopBlackBerry.com were selling it, you'd be paying even more.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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New Contributor
Jobema
Posts: 3
Registered: ‎02-24-2012
My Device: BlackBerry HS-700 Bluetooth Headset

Re: HS-700 Ear Hook Replacement

They should sell this item to there suppliers worldwide! That's the solution. Now they have lost I think a lot of potential customers.

Forums Advisor III
jerryg50
Posts: 1,212
Registered: ‎02-28-2009
My Device: Torch, Bold, Play Book, and Bluetooth HS-700

Re: HS-700 Ear Hook Replacement

At least with the Plantronics you can have spare parts and support!

 

Jerry G.

 

Jerry G.
New Contributor
Ree314
Posts: 4
Registered: ‎08-05-2012
My Device: Z10 / Playbook 64gig

Re: HS-700 Ear Hook Replacement

THIS IS THE SOLUTION!!!