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ihavedeals
Posts: 23
Registered: ‎04-25-2011
My Device: Blackberry Bold 9700
My Carrier: Rogers

Video Chat Error

Hi,

 

Can anyone get the Video Chat to work? I've been having a few issues:

 

1) When someone calls me, I hear it ring but I can't seem to find an 'answer' button anywhere, not even in the Video Chat module

 

2) When I try to call someone, it calls BUT then after awhile it gives me this 'firewall' error notice.

 

Please let me know what needs to be done to get this to work.

 

Thanks

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JSanders
Posts: 84,651
Likes: 22,952
Solutions: 5,904
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Video Chat Error

 


ihavedeals wrote:

Hi,

 

Can anyone get the Video Chat to work? I've been having a few issues:


 

Yes, I have.

 

1. You should see on screen the button to to connect.

2. Then you must be behind a firewall on the WiFi service. I've had that occur with one contact while the other party was at a ATT hotspot, at a Starbucks I think.




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