05-10-2012 10:05 AM
I have had my playbook since December and yesterday I went to charge my playbook using the wall charger that came with it and the charger no longer charges. Does anyone know if Blackberry will replace the charger? If so how do I go about it?
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05-10-2012 10:09 AM
You sure it's the charger and not a problem with the USB port ON the PlayBook?
Connect to your PC with a USB cable... open the BlackBerry Desktop Sofware. Do you show the PB connected?
But yes, call your warranty service number.
05-10-2012 10:15 AM
Yep, then call and see what they say.
You'd be smart to get the rapid charger that doesn't connect to the USB port.
05-10-2012 10:41 AM
05-10-2012 11:11 AM
What is the Blackberry contact email or phone number to see if I can get a replacement charger. I accidentally stepped on mine when I dropped it and broke the plug blade off.
You didn't read this thread did you? Posted above, see the link ^^
05-10-2012 01:32 PM
05-10-2012 04:55 PM
You can't email support, but you can call them (which is one thing you did ask for above) and the direct support phone is posted in the link I provided above under "United States" (which I am assuming since you've listed AT&T on your profile).
05-10-2012 05:01 PM
05-10-2012 05:04 PM