07-20-2012 11:40 AM
I would like to know how to change the configuration in my playbook about the limit size of opening the attached file ( in mail of outlook, e.g.. PDF ).
I don't have problems opening the same attached file in my blackberry curve.
07-26-2012 01:57 PM
Hi jmraventos and welcome to the BlackBerry Support Community Forums!
Are you trying to open the PDF file via the BlackBerry® Bridge™ Messages or via the Native Email appication? Do you receive an error message when trying to open the PDF? If so, what is the error?
08-03-2012 04:06 AM
the problem is that, when openening files above a certain size in the email aplication of my playbook, the following error message appears:
"El archivo adjunto supera el tamaño de descarga configuradopor el administrador" or "The attached file has a size overthe one configured by the system administrator".
I do not know how to reconfigure that limit.
The Blackberry Curve that has the Blackberry Bridge installed can open the same attachment and shows no error message.
Looking forward to your reply.
11-08-2012 07:26 AM