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BlackBerry Advertising Service

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Developer
Posts: 368
Registered: ‎06-30-2012
My Device: Playbook, Z10LE, DevAlpha C
My Carrier: Telenor, Mobitel
Accepted Solution

Can't create new Apps

For last two days, i can't create new Apps in App setup section of AdServices site. Always i get "Unable to save app." message.

What is going on, i can't submit my App to AppWorld becaues i can't create zone id for it?

Retired
Posts: 2,559
Registered: ‎10-16-2009
My Device: BlackBerry Z10
My Carrier: Bell

Re: Can't create new Apps

Please report this to advertisingservice@blackberry.com someone from the advertising team should be able to assist you.

Garett
@garettBeuk
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Goodbye everybody!
Developer
Posts: 368
Registered: ‎06-30-2012
My Device: Playbook, Z10LE, DevAlpha C
My Carrier: Telenor, Mobitel

Re: Can't create new Apps

I sent email two days ago, none replies, and i still can't create new apps. What is going on?

Retired
Posts: 2,559
Registered: ‎10-16-2009
My Device: BlackBerry Z10
My Carrier: Bell

Re: Can't create new Apps

Two days ago is Saturday, the team would have been off for the weekend. Please allow a few days during the week to receive a reply.

Garett
@garettBeuk
--
Goodbye everybody!
Developer
Posts: 262
Registered: ‎07-13-2012
My Device: PlayBook, DA B, DA C, LE Z10 #102, Q10, Z30
My Carrier: T-Mobile

Re: Can't create new Apps

I am getting the same error, I will send an email too. However starting this afternoon I notice they've added in the dropdown "BB10 Cascades app" and "BB10 Native app" so possibly they are in the process of updating that form.

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Developer
Posts: 304
Registered: ‎08-14-2012
My Device: PlayBook, Z10, Dev C
My Carrier: Rogers

Re: Can't create new Apps

a few things to note now

 

1. whats the difference bettween bb10 native and cascades

2. since my ads where orginal set up as blackberry and now possible change to bb10 cascades will the size of the ads change. with this possiblity that also means if you did what i did and scaled your ads there going to be to big now

3. will the fill rate be better now if its set to the correct app type

BlackBerry 10 game reviews for the unknown, small and indie developers. Little games with big dreams. VeryBerryGames.com | Follow @VeryBerryGames | TwoCasualCoders.com | never casual on quality
Retired
Posts: 2,559
Registered: ‎10-16-2009
My Device: BlackBerry Z10
My Carrier: Bell

Re: Can't create new Apps

 

bbquincar wrote:

a few things to note now

 

1. whats the difference bettween bb10 native and cascades

2. since my ads where orginal set up as blackberry and now possible change to bb10 cascades will the size of the ads change. with this possiblity that also means if you did what i did and scaled your ads there going to be to big now

3. will the fill rate be better now if its set to the correct app type


Likely best to start a new thread as these questions are unrelated to the orgiinal posting...

Garett
@garettBeuk
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Goodbye everybody!
Contributor
Posts: 34
Registered: ‎03-15-2011
My Device: Torch 9800
My Carrier: Virgin Canada

Re: Can't create new Apps

Also having this problem.
Developer
Posts: 304
Registered: ‎08-14-2012
My Device: PlayBook, Z10, Dev C
My Carrier: Rogers

Re: Can't create new Apps

You may have to contact mippin to have your site Id changed to zone Id
BlackBerry 10 game reviews for the unknown, small and indie developers. Little games with big dreams. VeryBerryGames.com | Follow @VeryBerryGames | TwoCasualCoders.com | never casual on quality
Developer
Posts: 63
Registered: ‎11-17-2009
My Device: Not Specified

Re: Can't create new Apps

I am not able to create new apps either. Keep getting "uanble to save" ever since they updated to include BB10 stuff.

Already emailed and no response from anyone.