BlackBerry Advertising Service

[anditsung]

Banner bannerAd = new Banner(ZoneId, null);
bannerAd.setMMASize(Banner.MMA_SIZE_EXTRA_LARGE);

add(bannerAd);

been add the application for 1 week but only show white space on the ads field.

is there a problem?

[gbeukeboom]

Hi anditsung,

There are a few reasons why this could happen:

1) Does the application have permission to access the Internet?

2) If there are no ads currently available then none will be displayed

For #2, this can happen occassionally. You can go into the Ad Services vendor portal and try to optimize the ad feeds for your application.

Also, are you using a production or test Zone ID?

[anditsung]

1. Already set all permission to allow.
2. How to optimize? My ad feeds was read only mode

Im using production id on the app. It was zone id right?
Test zone id works fine. Can display ads

[gbeukeboom]

There is a doc that walks through how to manage ad services through the web portal:

http://docs.blackberry.com/en/developers/deliverables/29369/

[anditsung]

Read that before but still didnt help.
And my ad feeds configuration was on read-only mode.

I test my app using appid it works on simulator
But dont works on real device. Real strange

[gbeukeboom]

To clarify, you can load real, non-test, ads in the simulator?

[anditsung]

Yes using appid only. It show gameloft ads on the simulator but not works on real device. Real device just white space then the space become smaller. On simulator it will display the ads but only gameloft

[gbeukeboom]

Does your current smartphone's plan include data? Can you use the BlackBerry Browsern when not connected to WiFi? If so, please private message me your zone ID and app ID and I can run some tests.

[anditsung]

My smartphone cannot use browser when not connected to WiFi. But i try it with my friend device that include data plan the ads look same as on my device.
Sending you my id

[gbeukeboom]

Thanks, I am investigating now and will reply as soon as I have further information.