BlackBerry Analytics Service

[bitpp]

Hi,

I have integrated BlackBerry Analytics with my application but Data sent does not appear on the Webtrends website.  Here is the console output I get when I send events:

[0.0] Webtrends: 2012-05-30 17:33:34.704, Webtrend's SDK Version=v1.1.0.125
[0.0] Webtrends: 2012-05-30 17:33:34.708, wt_dc_app_category=MY_APPLICATION_CATEGORY_HERE
[0.0] Webtrends: 2012-05-30 17:33:34.710, wt_dc_app_name=MY_APPLICATION_NAME_HERE
[0.0] Webtrends: 2012-05-30 17:33:34.713, wt_dc_app_publisher=MY_PUBLISHER_NAME_HERE
[0.0] Webtrends: 2012-05-30 17:33:34.717, wt_dc_app_version=2.1
[0.0] Webtrends: 2012-05-30 17:33:34.719, wt_dc_charge_threshold_minimum=30
[0.0] Webtrends: 2012-05-30 17:33:35.346, wt_dc_dcsid=MY_WEBTRENDS_DCSID_HERE (in lowercase)
[0.0] Webtrends: 2012-05-30 17:33:35.348, wt_dc_debug=true
[0.0] Webtrends: 2012-05-30 17:33:35.350, wt_dc_enabled=true
[0.0] Webtrends: 2012-05-30 17:33:35.352, wt_dc_event_retry_maximum=5
[0.0] Webtrends: 2012-05-30 17:33:35.353, wt_dc_event_table_size_maximum=10000
[0.0] Webtrends: 2012-05-30 17:33:35.354, wt_dc_request_permission=false
[0.0] Webtrends: 2012-05-30 17:33:35.356, wt_dc_session_maximum=480
[0.0] Webtrends: 2012-05-30 17:33:35.358, wt_dc_session_timeout=30
[0.0] Webtrends: 2012-05-30 17:33:35.359, wt_dc_timezone=-8
[0.0] Webtrends: 2012-05-30 17:33:35.361, wt_dc_url=https://dc.webtrends.com/v1
[0.0] Webtrends: 2012-05-30 17:33:35.364, ThreadPool.run, tid=Thread[Thread-352055296,5]
[0.0] Webtrends: 2012-05-30 17:33:35.365, svc_url=https://dc.webtrends.com/v1/MY_WEBTRENDS_DCSID_HERE/events.svc?dcsverbose=true
[0.0] Webtrends: 2012-05-30 17:33:47.580, submitEventTask, entry
[0.0] Webtrends: 2012-05-30 17:33:47.583, Threadpool.assign, tid=Thread[Thread-355793920,5]
[0.0] Webtrends: 2012-05-30 17:33:47.586, submitEventTask, submitted
[0.0] Webtrends: 2012-05-30 17:34:00.357, submitEventTask, entry
[0.0] Webtrends: 2012-05-30 17:34:00.362, Threadpool.assign, tid=Thread[Thread-355793920,5]
[0.0] Webtrends: 2012-05-30 17:34:00.365, submitEventTask, submitted
[0.0] Webtrends: 2012-05-30 17:34:00.995, submitEventTask, entry
[0.0] Webtrends: 2012-05-30 17:34:00.997, Threadpool.assign, tid=Thread[Thread-355793920,5]
[0.0] Webtrends: 2012-05-30 17:34:00.999, submitEventTask, submitted

According to the output, it seems like the events are sent properly from the app.

I did wait nearly 48 hours in a previous test but I got the same results...

Any idea what could be wrong?

Thanks.

[gbeukeboom]

Welcome to the forums!

This is likely a coding issue. Are you testing with a real device or simulator?

Has this worked previously?

Could you provide the snippets of code being used to initialize the analytics service and another being used to send a request?

[bitpp]

Thanks for the quick reply.

I actually managed to get this working.

Turned out to be just an MDS problem with the Simulator I was using...

Cheers.

[aghattas]

This is likely a coding issue. Are you testing with a real device or simulator?