Welcome to the Official BlackBerry® Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

BlackBerry Analytics Service

Reply
New Member
Plabesk
Posts: 1
Registered: 01-03-2012
My Carrier: Ufone

Reports are not working...?

Its more than a week now that the reports are not working? Every time we try to generate a report it gives a message "An error occured while generating a repor" ("t" is missing from spelling of report in the orginal message)

 

This is quite frustating...

 

Is there any solution to this?

Please use plain text.
Elite I
Krypto
Posts: 5,857
Registered: 01-14-2009
My Carrier: Telus

Re: Reports are not working...?

According to a tweet by Alec Saunders, RIM is looking into this, so hopefully there will be a resolution in short order.

If you want to thank someone for their comment, do so by clicking the Thumbs Up icon.

If your issue is resolved, don't forget to click the Solution button on the resolution!

Please use plain text.
BlackBerry Development Advisor
twindsor
Posts: 269
Registered: 07-15-2008
My Carrier: Bell

Re: Reports are not working...?

Alec's tweet was in regards to App World Reports. This forum is for the BlackBerry Analytics SDK. 

 

I have tested reports in the Analytics portal today and they appear to be working. If it's not working for you can you email me your Analytics account name to twindsor@rim.com so that I can get Webtrends to look into it?

Tim Windsor
Application Development Consultant
Please use plain text.
Elite I
Krypto
Posts: 5,857
Registered: 01-14-2009
My Carrier: Telus

Re: Reports are not working...?

Oh, sorry, thanks Tim! I just knew of a few other devs that had reported the App World reports issue over the last few days so I just made the assumption. :smileyhappy:

If you want to thank someone for their comment, do so by clicking the Thumbs Up icon.

If your issue is resolved, don't forget to click the Solution button on the resolution!

Please use plain text.