BlackBerry App World™ Development

[robinfinch]

Hi,

I've an issue with my developer account and would like to contact support. From http://na.blackberry.com/eng/contact/  I understandwebmaster@blackberry.net is the address to go to, but on my request for support I get a reply that basically says 'go away, try the community forums'. So here I am, any pointers how to reach account admin would be greatly appreciated.

Thanks,

Mark Hoogenboom

[DAquilina]

I'm afraid that RIM support is notoriously hard to get ahold of. If you're lucky MKirkup will see this -- he's the director for Developer Relations. MSohm, BlackBerry Development Advisor, tends to be active in the Java Development section (one board below this).

Good luck,

~Dom

[Matty]

You can try either help@blackberry.net or devsupport@rim.com, but don't expect an answer from either -- I asked a simple yes/no question about 3 months ago and haven't heard anything.  The only thing they've responded to in the past half-year for me has been signing key issues/requests.

Other than those, I believe RIM generally tells developers to ..|..

M