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BlackBerry App World™ Development

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Contributor
SouthernTouch
Posts: 19
Registered: 05-27-2011
My Carrier: AT&T

Re: Purchase Reports and Charts different

I just have one app right now (shameless plug to follow), and it's just for the PlayBook.  I would be surprised if more than half my sales were purchased through a carrier.

 

SouthernTouch Spades, reviewed by Crackberry

 

Thanks,

 

Darwin Pinder
SouthernTouch Technologies
http://appworld.blackberry.com/webstore/content/34213
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Regular Contributor
bobbyboy1999
Posts: 59
Registered: 03-07-2011

Re: Purchase Reports and Charts different

True enough.  But I don't think this applies to all carrier billing as I have often seen other billing types as "carrier".  I just think this applies to Verizon Wireless, possibly for the reason I cited earlier.

 

Enjoy DevCon QuiteSimple!

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Contributor
SouthernTouch
Posts: 19
Registered: 05-27-2011
My Carrier: AT&T

Re: Purchase Reports and Charts different

Since February 1 my purchase charts are showing sales figures that correspond to 49 sales, while the downloadable purchase report is showing 10 sales.  I’ve sent an e-mail to RIM’s helpdesk on the matter, and they replied that yes, that was strange.  Then they told me the lower figure was probably correct.  Of course.

 

 

Darwin Pinder
SouthernTouch Technologies
http://appworld.blackberry.com/webstore/content/34213
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Developer
QuiteSimple
Posts: 1,012
Registered: 11-06-2009
My Carrier: WiFi

Re: Purchase Reports and Charts different

Hmm, there is something wrong with graphs. I picked 5 from my apps (smartphone), different price range - $0.99, $2.99, $3.99, $4.99 and generated the graph from 1. Feb till 13. Feb. After that I generated the purchase report for that period.

 

For 13. Feb there is quite a difference - one app is displayed as having twice more sales, another with 30% less.

12. Feb - everything is OK

11. Feb - three apps have more sales than the purchase report, one app less.

 

Go figure :/



Free VendorTool - the essential tool for every BB App World vendor - revenue/downloads reports and statistics
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Developer
jtegen
Posts: 4,232
Registered: 10-27-2010
My Carrier: Verizon

Re: Purchase Reports and Charts different

It would be nice to have a 3rd party company audit RIM with this. We truly have no idea that the accounting of the purchases are being done correctly. Only those that have dynamic keys would have an idea that the numbers match.
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Contributor
julian_d
Posts: 33
Registered: 10-16-2011
My Carrier: none

Re: Purchase Reports and Charts different

Hi,

 

I'm dealing with a strange issue as well, my sales reports for february are not indicating any sales from the United States, and usualy almost a third of sales are from there...
I got a few hundreds of sales on Feb, and not a single one form U.S, this is very concerning, I can assume 2 cases: the U.S. users can no longer purchase my apps or the sales reports are missing the sales from U.S.
I don't know who I should address this issue and since I'm not from U.S I can't test if the payment works.

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Tapptil creates interactive books and apps for children and families.
Recent released apps:First Words Animals, Lil Painter, Lil Painter Winter Edition
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