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BlackBerry App World™ Development

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Developer
smiley
Posts: 784
Registered: 07-14-2008

reports not working again

try to schedule report and not showing up on the website.   Got email saying report is ready but nothing there.

 

anyone having problems too?

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Contributor
eichen
Posts: 28
Registered: 02-21-2010
My Carrier: AT&T

Re: reports not working again

[ Edited ]

Looks like the version number jumped from 3.1.0.12 to 3.1.0.16.   I wonder if the outage that you experienced was during the upgrade.   I see that the date fields now are labeled as "(GMT)".

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Developer
QuiteSimple
Posts: 1,012
Registered: 11-06-2009
My Carrier: WiFi

Re: reports not working again

same here, report is missing after I scheduled it


Free VendorTool - the essential tool for every BB App World vendor - revenue/downloads reports and statistics
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Contributor
basitj
Posts: 38
Registered: 04-08-2011
My Carrier: Mobilink

Re: reports not working again

Yeah, same here

 

The site schedules report, sends an email but no report there.

 

And then it also goes into "Site Under Maintenance" screen at times.

 

Something's going on at the back end I believe.

 

Not a good way to change things on the production server guys @RIM

 

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Contributor
eichen
Posts: 28
Registered: 02-21-2010
My Carrier: AT&T

Re: reports not working again

[ Edited ]

For me, the graphs are working, and I am able to submit & receive the Downloads reports, but do not get any output when I submit  the Purchases reports.

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Contributor
basitj
Posts: 38
Registered: 04-08-2011
My Carrier: Mobilink

Re: reports not working again

Oh yes, graphs are working for me too.

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Developer
smiley
Posts: 784
Registered: 07-14-2008

Re: reports not working again

it never surprise me everytime they upgrade Appworld.  Where is the QA?

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Contributor
eichen
Posts: 28
Registered: 02-21-2010
My Carrier: AT&T

Re: reports not working again

I've reported the problem on the Vendor Support Form.

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Developer
peter9477
Posts: 3,824
Registered: 12-08-2010
My Carrier: none

Re: reports not working again

It's either intermittent or just random. I managed to do a couple of reports an hour ago, but now I'm getting the same thing as others above... email indicating completion of report, but no report available in the list of reports available for download.

Peter Hansen -- (PlayBook and dev-related blog posts at http://peterhansen.ca.)
Author of White Noise and Battery Guru | Get more from your battery! Power, voltage, life.
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Developer
dbigham
Posts: 155
Registered: 04-01-2009
My Carrier: Rogers

Re: reports not working again

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