Welcome to the Official BlackBerry® Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
Reply
New Contributor
dan831wv
Posts: 2
Registered: 11-02-2009

Facebook - photo upload in perpetual 'pending' state

Hello,

 

I'm having a problem with photo uploads on my Blackberry Pearl. 

 

3 out of 4 photo uploads will stay in a continuous 'pending' state.   They stay in this state until they are deleted from the Facebook Mobile notification/activity list.  There is no 'failed' error.  The icon in the activity list shows the blue facebook logo with black 'carat-like' arrows on it.   I have found no documentation abut what this icon actually means, but I'm assuming it means the device is trying to send the photo.

 

Facebook mobile shows as if the photo has been uploaded, but the photo is not actually uploaded to Facebook when I check on a PC.

 

I just downloaded the Facebook app two days ago, and tried to update it - but it said I had the most current version available.

 

I do have occasional 'failed' errors with photo uploads, but I can always re-send them successfully.  The 'pending' ones stay in the list, never time out and never give an option to re-send.

 

Thanks for any help!

Please use plain text.
New Contributor
dan831wv
Posts: 2
Registered: 11-02-2009

Re: Facebook - photo upload in perpetual 'pending' state

Here is what shows up on the notifications list, including the 'arrow' icon.  Notice how it shows that the photo is 'uploaded'.

 

[IMG]http://i36.tinypic.com/a2q7bq.jpg[/IMG] 

Please use plain text.
New Member
atryn
Posts: 1
Registered: 11-22-2009

Re: Facebook - photo upload in perpetual 'pending' state

I have the same problem.  In fact, in my notifications section I have a mix of "successful" icons, "failed" icons and "pending" icons.  If it is successful, it shows up on FB and I usually delete the notification from the BB app.  If it is "failed", I can open it and choose "resend".

 

The problem is the "pending" ones... I can open them and there is the compressed picture (even if I already deleted the original from the device) waiting to be sent.  But it is stuck there with no "resend" option.

 

I would suggest to the Facebook for the Blackberry app developers that whenever they think they've fixed the problem with the uploading that they also add a "resend" option for the ones stuck in a "pending" state, or change the "pending" icons to "failed" after some time period so we can access the "resend" option. 

 

I'm hesitant to delete these as I'd still like to upload them and I've deleted the originals from device memory... :smileysad:

 

I'm on a BB Tour 9630, v4.7.1.40, Facebook app v1.7.0.22. 

 

No problem with other areas of the device, network strength is good, voice and data working, etc.

 

Michael

Please use plain text.