BlackBerry App World - General Discussions

[shoreyda2nd]

Hi all, am rather confused here. I have a Blackberry Curve 8520, and all was working fine. Yesterday I received an update for Blackberry App world, I downloaded it and now whenever I try to get on App World I get this message 'Upgrade your services to a plan that includes browsing and discover a world of possibilites at BlackBerry App World. Contact your service provider for more details.'

I have contacted my provider, and all my settings are correct, they seemed very confused. I have uninstalled and reinstalled, I have deleted the cache history and content. I have soft reboot and hard rebooted, and I still get the same message.

Any ideas?

Thx, Marc

[CerealBypass]

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shoreyda2nd wrote:

Hi all, am rather confused here. I have a Blackberry Curve 8520, and all was working fine. Yesterday I received an update for Blackberry App world, I downloaded it and now whenever I try to get on App World I get this message 'Upgrade your services to a plan that includes browsing and discover a world of possibilites at BlackBerry App World. Contact your service provider for more details.'

I have contacted my provider, and all my settings are correct, they seemed very confused. I have uninstalled and reinstalled, I have deleted the cache history and content. I have soft reboot and hard rebooted, and I still get the same message.

Any ideas?

Thx, Marc

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So just to confirm, you were able to use App World before, and now you can't? Could you please send me your PIN number in a private message?

[MR_cami]

Two days ago, I have bought a Blackberry Curve 8520.

I bought it in Belgium.

When I try to install the Application World, I constantly get the message "Tis application is not available on your device".

Can this be helped somehow?

Thanks

[sdgardne]

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MR_cami wrote:

Two days ago, I have bought a Blackberry Curve 8520.

I bought it in Belgium.

When I try to install the Application World, I constantly get the message "Tis application is not available on your device".

Can this be helped somehow?

Thanks

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Hi and Welcome to the Forums!

Please make sure that you fully meet all conditions in the AppWorld system requirements:

• http://na.blackberry.com/eng/services/appworld/download.jsp#tab_tab_system_requirements

You may have to contact your carrier for assistance.

Good luck and let us know!

[edited to reflect change in quoted message]

[robertstrickland]

trying to download "iheartradio" application to receive "This application is not available on your device or for your carrier.

Using Tour 9630 on Verizon.  Wife used same link and downloaded fine to her unit.

Have tried a hard reboot, still gives message.

[melissajessica]

I just recieved a new 8900 Curve cause my old one broke. But I can not install Appworld on my new one.

This is the message I get : "Sorry, your device does not meet the system requirements...."

How come I could download and install it on my old one and my boyfriends phone?

[fgrandt]

Device model: 9530

Device OS version 5.0.0.328

Description of the issue: This application is not available on your device

  Pandora

  Weatherbug

This is my second day with the device. Other strange problems as well.

[heelsbigc]

I just received a notification for an upgrade to weatherbug elite.  When I click "upgrade"  and answer yes to the question about overwriting the older version of wbe on my device with the new version, the download  seems to start but after about a second I get: "Weatherbug elite is not available for download from app world"

I have a tour 9630 on verizon running software 4.7.1.157

[sdgardne]

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heelsbigc wrote:

I just received a notification for an upgrade to weatherbug elite.  When I click "upgrade"  and answer yes to the question about overwriting the older version of wbe on my device with the new version, the download  seems to start but after about a second I get: "Weatherbug elite is not available for download from app world"

I have a tour 9630 on verizon running software 4.7.1.157

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Hi there!

In some cases, it has been discovered that updates (from AppWorld obtained apps) require additional steps in order to install the update. If the update will not install, please attempt this:

1. Homescreen > Options > Advanced Options > Applications > highlight the app > BBKey > Delete
2. AppWorld > MyWorld > Login > highlight the app (if it shows at all, in any state) > BBKey > Delete
3. Use either your PC (via Mass Storage Mode) or your BB (via Media > BBKey > Explore) and find any references (folders, files) to the app. Delete whatever you find. Search both your Device Memory as well as your Media Card.
4. Use the above AppWorld user guide link to re-install the app -- a new registration/activation key should then be provided

• http://na.blackberry.com/eng/deliverables/7268/Re-install_an_item_on_a_different_device_643962_11.js...

Cheers!

[Mitchy]

He there

I'm also in SA.

I have the Storm 9500.  I had the same problem and went to all kind of forums to find out why it isnt available in SA.  I kept getting the msg "your device doesnt meet the system requirements".  

I eventually searched google "get blackberry app world in south africa".  I got a website called www.mydigitallife.co.za  It gives you the steps to take to download a zipped file.  Follow the instructions.  I unzipped it to "My Documents" and then started Blackberry Desktop Manager.  Go to applications and load it from your folder where you saved it.  

I got to dowload it but it didnt want to work, told me "i need to upgrade my service package and need to contact my service provider."  I then went back to App world from my phone and then i was able to download it from the original site.  

Well it is still not working, but i am working on it.  I did phone Vodacom, but they are not too sure about the application yet.  I will keep on trying to see what i can find. 

Maybe you can also get this far so long.

Good luck