08-02-2009 11:16 PM
When trying to contact support using the online form so I can get my account reset, I get this error:
I have checked, double checked, and triple checked my PIN. It is correct. I have even tried my wifes PIN, I get the same error. I have tried to do this in both Firefox and Internet Explorer with the same results.
Can support please contact or provide me a phone number so I may call in and get my account reset? Prior to my Tour I had multiple replacements of Storms and used all my available PIN changes.
Also, is it possible to use my same PayPal account to purchase apps from my wifes device once my account is reset?
Thanks in advance!
Solved! Go to Solution.
08-03-2009 01:26 AM
Hi there!
Please check your PM's on this forum site...there is a specific process you need to do, but it cannot be posted here in the forums.
Cheers!
button inside of their post. Further, if you are the original poster (OP) and your issue is solved, please remember to (on the post that is the solution) click the "Accept as Solution" button so that others can more easily find it. Cheers! Oh...and FWIW...I am not a RIM employee...and these forums are user-to-user...not user-to-RIM.
08-03-2009 08:15 AM
09-09-2009 01:50 PM
Help, I'm having the same issue. Can you send me instructions on how to fix?
clmoser6
09-09-2009 01:52 PM - last edited on 09-09-2009 01:52 PM
clmoser6 wrote:Help, I'm having the same issue. Can you send me instructions on how to fix?
clmoser6
Sure -- see your PM's on this site.
Cheers!
button inside of their post. Further, if you are the original poster (OP) and your issue is solved, please remember to (on the post that is the solution) click the "Accept as Solution" button so that others can more easily find it. Cheers! Oh...and FWIW...I am not a RIM employee...and these forums are user-to-user...not user-to-RIM.
09-17-2009 11:38 PM
09-18-2009 03:28 PM
bigmac2dk5 wrote:
i to am having the issues with App World and over the Pin associations. Can you send me the fix if it not any trouble?
Hi there!
Your inquiry needs to be sent as follows. Go to this URL:
and fill out the form. Use, in the "Please select a component:" field, the AppWorld Billing/Payment selection. Be sure to also include the reason why you have exceeded your maximum allowable PIN associations to AppWorld (e.g., multiple RMA, warranty replacement, etc.).
Cheers!
button inside of their post. Further, if you are the original poster (OP) and your issue is solved, please remember to (on the post that is the solution) click the "Accept as Solution" button so that others can more easily find it. Cheers! Oh...and FWIW...I am not a RIM employee...and these forums are user-to-user...not user-to-RIM.
11-29-2009 01:40 PM
Could you send that the information to me also regarding "Please provide a valid Blackberry Smartphone PIN"?
11-29-2009 07:31 PM
tdreasher wrote:Could you send that the information to me also regarding "Please provide a valid Blackberry Smartphone PIN"?
Hi and Welcome to the Forums!
Sure -- see your Private Messages on this site for a PM from me with those instructions.
Cheers!
button inside of their post. Further, if you are the original poster (OP) and your issue is solved, please remember to (on the post that is the solution) click the "Accept as Solution" button so that others can more easily find it. Cheers! Oh...and FWIW...I am not a RIM employee...and these forums are user-to-user...not user-to-RIM.