BlackBerry App World - General Discussions

[jeffiepoo]

my wife and I just got new curves 8330

only difference is her's is red, and mine is black/graphite

when I go to appworld I can see/download everything. 

Using her phone, many apps don't appear, and of those that do, there's no option to download or purchase b/c it says it's unavailable.  that' can't be, b/c they are the same phone ... with the same software ...

HELP  it's driving me nuts, and wish I'd never left palm.

[JSanders Resident Expert]

Jeffiepoo, please for for devices, let's check the OS loaded: at Optons > About, third line down.

Device A:

Device B:

At Options > About, the model number of both:

Device A:

Device B:

At Options > Status

What is the File Free on both:

Device A:

Device B:

Who's your carrier?

[jeffiepoo]

Phone #1 that can download everything I can find at app world (or at least it says that I  have the option to

• Your Carrier - sprint
• Your BlackBerry Model -  8330 smartphone (CDMA)
• Your BlackBerry OS (Can be found in Options -> About) v4.5.0.175 (platform 3.4.0.55)
• Version of App World (Can be found by going into Options -> Advanced ->Applications) 1.1.0.24
• If you have BIS or BES (Personal Use or Corporate Use) Personal use

For phone #2 that says the items are unavailable on this phone or carrier: 

• Your Carrier: Sprint
• Your BlackBerry Model: curve 8330m (smartphone (CDMA)
• Your BlackBerry OS (Can be found in Options -> About) v4.5.0.175 (Platform 3.4.0.55)
• Version of App World (Can be found by going into Options -> Advanced ->Applications) 1.1.0.24
• If you have BIS or BES (Personal Use or Corporate Use) Personal Use

Okay, so when I do that, I see that my phone (device #1) is and 8330

and my wife's phone (devise #2) is an 8330m.  That's the only difference I see so far.  Hmmm

By the way, sorry for not including this info from the beginning.  Kids have been sick, and I've not been getting much sleep as a result, so I wrote that last night while very tired.  I'm glad it made sense.  I appreciate your help JSan

[JSanders Resident Expert]

Ok, 8330 vs 8330m, I don't know why it would make a difference, it should not.

Let me see what I can find out.

[Xandrex · Accepted solution]

hello,

the 8330 and the 8330m are two entirely different devices. When a software editor publishes an application on AppWorld, they  declare a whitelist of supported device.

from what I have read about the subject, many editors forget about the 8330m, even more than the 8350i.

[jeffiepoo]

so what do I do?  take the phone back to sprint and ask them for a red 8330, instead of the 8330m?

[Xandrex]

I don't know, if I recall correctly the 8330m device has been created because there was a shortage of technical identification reference with the 8330  : ESN was depleted and replaced by MEID (hence the m of 8330m), so I doubt a given store will sell both the 8330m and the 8330.

This is specific to CDMA devices, for use on a CDMA network like Verizon or Sprint.

[jeffiepoo]

I bought both on the same day from the same store.

[Xandrex]

well, go there as soon as possible, they may still have some 8330 ESN in stock then.

you can justify it by saying that the 8330m is not supported everywhere yet, meaning it bears less features than the 8330 today, especially about applications you want to BUY on the appWorld (your carrier gets money when you buy apps on the AppWorld).

[jeffiepoo]

so, are you suggesting that the 8330m will eventually be supported everywhere?

If that's all sprint has left, I would hope that is the case.