Hi and Welcome to the Forums!
The minimum guidelines, of which you must meet ALL, are here:
http://na.blackberry.com/eng/services/appworld/dow
nload.jsp#tab_tab_system_requirements
If you do not meet those, then you cannot use it. If you don't have the required data plan, then contact your carrier for assistance.
Occam's Razor nearly always applies when troubleshooting technology issues!
Believe it or not, Like's do matter! So, if anyone has been helpful to you, please show your appreciation by clicking the
button inside of their post. Further, if you are the original poster (OP) and your issue is solved, please remember to (on the post that is the solution) click the "Accept as Solution" button so that others can more easily find it. Cheers! Oh...and FWIW...I am not a RIM employee...and these forums are user-to-user...not user-to-RIM.
Billfavorite wrote:exact error message - new tour 9630 - no reson I shouldn't have the system requirements - ?
Hi and Welcome to the Forums!
And what did your carrier say?
Thanks.
Occam's Razor nearly always applies when troubleshooting technology issues!
Believe it or not, Like's do matter! So, if anyone has been helpful to you, please show your appreciation by clicking the
button inside of their post. Further, if you are the original poster (OP) and your issue is solved, please remember to (on the post that is the solution) click the "Accept as Solution" button so that others can more easily find it. Cheers! Oh...and FWIW...I am not a RIM employee...and these forums are user-to-user...not user-to-RIM.
OK...but that wasn't my question...my question to you was "what did your carrier say?". In other words, your carrier is responsible for delivering to you AppWorld services...if you already meet all of the other conditions in the minimum requirements guidelines (linked above), then you should next contact your carrier to find out if you have the proper service plan from them to enable you to have access to AppWorld via their network.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
Believe it or not, Like's do matter! So, if anyone has been helpful to you, please show your appreciation by clicking the
button inside of their post. Further, if you are the original poster (OP) and your issue is solved, please remember to (on the post that is the solution) click the "Accept as Solution" button so that others can more easily find it. Cheers! Oh...and FWIW...I am not a RIM employee...and these forums are user-to-user...not user-to-RIM.
ffbizz wrote:I hate this bold 9700 series 2 no carrier and find it to be a pathetic product backed up by even more pathetic support so I have decided to use it as a torch. There is an app for this but it requires app world first. Are you trying to say that I MUST have a carrier and they will resolve this issue but otherwise RIM cannot do anything about their own product?
Hello and Welcome to the Forums!
We are so sorry that you are having so many difficulties. While many experience the same (a search here will reveal that fact), there are also many who have very positive experiences with their BB. Not every device is suitable for everyone -- which IMHO is why there are so many choices.
In addition, but for AppWorld, front line support for BB's is, by contract, not provided by RIM. The carriers and authorized resellers are responsible for front line formal support to end users. It is possible to bypass your carrier and seek assistance direct from RIM, but such involves fees since you are bypassing your support agreement with your carrier. The "Support and Services" tab toward the top of these forum pages provide information about that. But, if you do go through your carrier for support, they can escalate into RIM at no fee to you if they so choose to.
As to AppWorld Support (beyond what we volunteer to provide in these forums), that is available via this portal:
If you choose to submit to them in this manner, then please use, in the "Please select a component:" field, the AppWorld Billing/Payment selection. Any other selection will simply route you back anonymously to these public forums.
As to your question, RIM and the carriers both participate in AppWorld. My suspicion is that the carriers get a portion of the costs for the apps that are vended via AppWorld -- but that's just my suspicion. Hence, the use of AppWorld indeed requires a carrier (and, indeed, the proper data plan level from them).
But, AppWorld is merely a portal, vending apps that are (for the most part) developed by others. As such, it is not the only portal in the world for BB apps. There are a few, I think, apps that are exclusively vended via AppWorld...but I think that number is rather small. Consequently, if you desire an app that will allow your BB to function as you desire, you should seek out alternative vending portals. There are plenty.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
Believe it or not, Like's do matter! So, if anyone has been helpful to you, please show your appreciation by clicking the
button inside of their post. Further, if you are the original poster (OP) and your issue is solved, please remember to (on the post that is the solution) click the "Accept as Solution" button so that others can more easily find it. Cheers! Oh...and FWIW...I am not a RIM employee...and these forums are user-to-user...not user-to-RIM.
lemeouchy wrote:Hello,
i own a blackberry Curve 8520, my carrier is Alfa (managed by Orascom Telecom) located in Beirut Lebanon.
i have all blackberry services activated also.
my question is that anytime is try to download app world on my device it gives me the error message of you do not have the minimum requirements.
anyways, it could be possible that in my country i cannot get appworld?
i have checked my phone version and it is V 4.6 ....
can i get it if i use wi-fi connectivity instead of my carrier data plan?
Please advise.
Thank you in advance.
Fady
Hi and Welcome to the Forums!
The use of AppWorld requires an adequate data plan. If you meet all of the other conditions in the system requirements link above, then it may well be that either your data plan is insufficient and/or the carriers in your country are not yet providing AppWorld to their users. See these links:
- http://appworld.blackberry.com/webstore/content/1
- http://www.blackberry.com/app_includes/devicesoftw
are/appworld/appworld_availability_en.html
If your country is not yet listed, then your carrier/country is not yet participating...pressuring them would be an appropriate channel for requesting they do so.
Best!
Occam's Razor nearly always applies when troubleshooting technology issues!
Believe it or not, Like's do matter! So, if anyone has been helpful to you, please show your appreciation by clicking the
button inside of their post. Further, if you are the original poster (OP) and your issue is solved, please remember to (on the post that is the solution) click the "Accept as Solution" button so that others can more easily find it. Cheers! Oh...and FWIW...I am not a RIM employee...and these forums are user-to-user...not user-to-RIM.
