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rje
Contributor
rje
Posts: 10
Registered: 02-03-2010
My Carrier: Telus Mobility

Re: "You have used all your available device pin changes for your My World account"

Why can't  you just post the instructions here so we can all benefit fro what you know?

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Guru III
sdgardne
Posts: 26,693
Registered: 11-28-2008
My Carrier: AT&T

Re: "You have used all your available device pin changes for your My World account"

 


rje wrote:

Why can't  you just post the instructions here so we can all benefit fro what you know?


 

Hello,

 

Sorry, but..I've scrolled back a few posts and I can't figure out what post or poster you are referring to. This is a pretty old thread, so all of the information may well be moot. If you can quote the post that you are referring to, perhaps that poster will be able to respond properly. As it stands, I can't figure out what you are seeking and from whom.

 

Thanks.



Occam's Razor nearly always applies when troubleshooting technology issues!
Believe it or not, Like's do matter! So, if anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Further, if you are the original poster (OP) and your issue is solved, please remember to (on the post that is the solution) click the "Accept as Solution" button so that others can more easily find it. Cheers! Oh...and FWIW...I am not a RIM employee...and these forums are user-to-user...not user-to-RIM.
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rje
Contributor
rje
Posts: 10
Registered: 02-03-2010
My Carrier: Telus Mobility

Re: "You have used all your available device pin changes for your My World account"

[ Edited ]

I just want to get into App World and I can't because it says to many pins. Is there a fix or am I forever banished? There doesn't appear to be a clear answer to this here or anywhere on the web. I'm not paying RIM $50 for a telephone solution.

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Guru III
sdgardne
Posts: 26,693
Registered: 11-28-2008
My Carrier: AT&T

Re: "You have used all your available device pin changes for your My World account"

 


rje wrote:

I just want to get into App World and I can't because it says to many pins. Is there a fix or am I forever banished? There doesn't appear to be a clear answer to this here or anywhere on the web. I'm not paying RIM $50 for a telephone solution.


 

Ah, OK. Then, a few posts up, there is the remedy...your formal support channel for all things starts with your carrier. You need to contact them and have them escalate your case...they can escalate all the way into RIM if needed, at no charge to you.

 

Good luck!



Occam's Razor nearly always applies when troubleshooting technology issues!
Believe it or not, Like's do matter! So, if anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Further, if you are the original poster (OP) and your issue is solved, please remember to (on the post that is the solution) click the "Accept as Solution" button so that others can more easily find it. Cheers! Oh...and FWIW...I am not a RIM employee...and these forums are user-to-user...not user-to-RIM.
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rje
Contributor
rje
Posts: 10
Registered: 02-03-2010
My Carrier: Telus Mobility

Re: "You have used all your available device pin changes for your My World account"

[ Edited ]

I got a phone call from RIM today. The call took 55 minutes. They had to re-set my pin, and the process is still in progress. I find this totally incredible. You can use 500 iPhones a year. Apple is happy. RIM sets a limit on the number of devices you can use. I'm a writer. I write about smartphones. I have to activate many and that includes many Blackberries. For that I'm treated like a criminal by RIM. They had to call my carrier for twenty minutes of verification and it can take 24+ hours for the pin reset to actually kick in.

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Guru III
sdgardne
Posts: 26,693
Registered: 11-28-2008
My Carrier: AT&T

Re: "You have used all your available device pin changes for your My World account"

Well, while I can't "defend" what is happening, I do know that one of the hallmarks of BBs is security. Hence, I always expect things to be a bit more restricted than with other devices on the market. It's not so much a comparison to be drawn...but a contrast. While the higher restrictions impede what you are specifically attempting to accomplish, they simultaneously result in a higher level of security (supposedly...I'm not a security expert, but I accept things as they are since there's quite simply nothing I can do to change them).

 

But all of that is just my thoughts and musings...totally irrelevant. Things are as they are...why they are that way is a whole separate conversation.

 

Good luck!



Occam's Razor nearly always applies when troubleshooting technology issues!
Believe it or not, Like's do matter! So, if anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Further, if you are the original poster (OP) and your issue is solved, please remember to (on the post that is the solution) click the "Accept as Solution" button so that others can more easily find it. Cheers! Oh...and FWIW...I am not a RIM employee...and these forums are user-to-user...not user-to-RIM.
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rje
Contributor
rje
Posts: 10
Registered: 02-03-2010
My Carrier: Telus Mobility

Re: "You have used all your available device pin changes for your My World account"

My sense is that this isn't going to work. I say that based on the tentativeness of the person I spoke to at RIM. I predict that tomorrow at this time I will still be locked out of App World. She gave me a three day window on this. That's RIM's way of saying we won't charge you 50 bucks yet.

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New Contributor
xxnoelziexx
Posts: 2
Registered: 12-15-2010
My Carrier: Tmobile

Re: "You have used all your available device pin changes for your My World account"

Hi rje did you get anywhere with this? I am in the same boat as many of you users. I have had several faulty bold 9780 and now I am unable to change to my new device I have had no issues using mobihand store sent them an email to explain and 2 hours later PIN updated with all my software available to use.

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New Member
Keke21
Posts: 1
Registered: 09-03-2011
My Carrier: Telus

Re: "You have used all your available device pin changes for your My World account"

HELP!!!!!!!!! i dont know how to fix this and i need to redownload all my apps again..... plz send me the instructions ASAp on how to correct this issues. its very annoying!! tx :smileyhappy: 

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Guru I
Xandrex
Posts: 15,215
Registered: 07-29-2008
My Carrier: Vodafone France (SFR)

Re: "You have used all your available device pin changes for your My World account"

hello keke21,

I suggest you red the 8 pages of this discussion.



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