12-28-2012 02:05 PM
My service provider made me update to the 7.1 because I was experiencing a bunch of data issues, and now that i have I am having a huge problem with my blackberry.
What happens is this: when I recieve or send a text message, it doesn't show up in the conversation. I can send messages and other people recieve them, but I can't see the message I have sent. Also, when I recieve a text message, the person that sent me it's conversation lights up like I have a new message, but when I open it, there is still nothing there. I have no idea what to do and any help would be appreciated.
I have done more then one hard reset, and nothing works so far.
12-28-2012 02:16 PM
so the text message icon is gone?
I think you will have to load 7.1 from scratch vs doing an update.
You can have the store do this for you or check out this link:
force the detection of the BlackBerry smartphone using Application Loader
This is a good guide too: