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BlackBerry® Bold™

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New Contributor
spiceke
Posts: 2
Registered: ‎04-05-2013
My Device: Bold 9700
Accepted Solution

9700 Email setup freeze

Hi,

 

ISP has changed (Sky to Yahoo) so cannot pick-up emails on BB.

 

Have been advised to set up email again

 

However, when I go into setup the screen freezes  - but only when I have tried to go into email account setup. The other icons (bluetooth etc) seem fine. Only way to get out of it is to remove the battery.

 

Is it possible to uninstall email setup and reinstall? Or is there another solution?

 

Many thanks in advance

Forums Veteran III
Wolf359
Posts: 3,517
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: 9700 Email setup freeze

From the blackberry, go to blackberry.com/integrate and try adding the email account.

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New Contributor
spiceke
Posts: 2
Registered: ‎04-05-2013
My Device: Bold 9700

Re: 9700 Email setup freeze

This worked.

 

Many thanks