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BlackBerry® Bold™

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New Contributor
magicarp888
Posts: 5
Registered: ‎10-16-2012
My Device: bold 9700

9700 sd card problems

Hi

 

when i down power phone or connect and disconnect to blackberry on pc says sd card has corrupt data and offers to repair which always results in me formatting sd card. i have tried different sd cards still the same

 

any help please so frustrating to lose info on sd card.

 

Martyn

Super Contributor
f0xx386
Posts: 298
Registered: ‎06-10-2012
My Device: Curve 9360

Re: 9700 sd card problems

Hello

That's 9700 Os issue, update to the latest version .
New Contributor
magicarp888
Posts: 5
Registered: ‎10-16-2012
My Device: bold 9700

Re: 9700 sd card problems

thanks for reply

 

I have the latest software when i tried to update?

if you can think of anything else

 

martyn 

Super Contributor
f0xx386
Posts: 298
Registered: ‎06-10-2012
My Device: Curve 9360

Re: 9700 sd card problems

Hello martyn

After updating your Os did you remember to also format your SD card?

If you afraid of losing data, back it up on pc then format on the pc , next insert in 9700, and format again on the phone.

Reason for double formatting: in my opinion windows does a better job of formatting but when placed in a blackberry , bb's have issues writing to and reading from it.

But when the formatted by the phone the read and write process by the phone to the card is not intermittent.

* once you have formatted the card on pc then 9700 ....perform a test by downloading a few pics or songs....once done now connect the phone to the pc in mass storage mode.

* if windows says: there are errors on the card scan and fix recommended


Do this from now on the card should work fine and you can drop your backup to the card now.


TIP: try using SD with high read and write speeds....avoid low ones.
New Contributor
magicarp888
Posts: 5
Registered: ‎10-16-2012
My Device: bold 9700

Re: 9700 sd card problems

hi

thanks for help will try, how do you alter write speeds?

 

martyn

Super Contributor
f0xx386
Posts: 298
Registered: ‎06-10-2012
My Device: Curve 9360

Re: 9700 sd card problems

Write speeds are is not determined by changes of settings made on your phone but rather which card you buy. Lower speed cards are cheaper. But faster one's don't slow down the phone.

New Contributor
magicarp888
Posts: 5
Registered: ‎10-16-2012
My Device: bold 9700

Re: 9700 sd card problems

thanks for your help.

 

martyn