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New Member
Posts: 1
Registered: ‎09-24-2012
My Device: 9780

9780

I can't open my media file..It's empty but I can see my files only when I connect it to PC. And when I try to open the media card from the file folder gives me this message UNABLE TO DISPLAY FILE/MEDIA  CARD.

Anyone can tell me how to fix it plzzzzzzzzz 

Retired
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: 9780

Hi walid_youssef,

 

Welcome to the BlackBerry Support Community.

Since you are able to access your media files from your PC, please try to transfer your media files to the PC and then reformat the media card before transferring the media files back onto it. This KB article provides further steps. "Media card cannot be read. Verify that the memory card is formatted" http://bbry.lv/NA6MGt

 

Hope this helps.


-FS


 


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