08-18-2013 07:07 AM
My phone indicates that the battery is low and then shuts down. After it shuts down the battery life appears to be restored.
Sometimes the shut down happens up to 3 times consecutively.
Also, I recently purchased a new battery. The older battery which worked well now doesn't work at all which leaves me wondering if it is related to the other issue.
Can you help?
08-20-2013 09:21 PM
Hello luv2stub and welcome to the BlackBerry Support Community Forums.
Sorry to hear you're experiencing an issue with your battery and your device performance.
To clarify, you bought a new battery and the same issue happens? Or does the new battery display the same error and power off?
08-21-2013 11:24 AM