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BlackBerry® Bold™

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Visitor
mae-anne
Posts: 1
Registered: ‎11-02-2012
My Device: blackberry bold 9790

9790 "failed to decrypt padding byte out of range"

My picture files turned to .jpg.rem and I cannot open the pictures, they said that the picture files was encrypted and that I need to decrypt the pictures, I saw the post that telling me to transfer the pictures to other folder to decrypt it and I got this message "failed to decrypt padding byte out of range" and now, can someone help me to fix this? Thanks a lot.
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Forums Veteran II
Wolf359
Posts: 3,428
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: 9790 "failed to decrypt padding byte out of range"

This may help:

http://btsc.webapps.blackberry.com/btsc/viewdocument.do?noCount=true&externalId=KB11454&sliceId=2&cm...

 

or

 

http://supportforums.blackberry.com/t5/BlackBerry-Bold/failure-message-after-making-a-photo/m-p/2921...

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