10-16-2013 04:22 PM
I have BB bold 9900 that I wanted to unlock to take to another service provider. The MEP code count is down to 0 tries (long story why that happened). I understand that service providers are unbale to unlock and this as it can only now be done by RIM.
Who do I need to contact inorder to unlock the network from blocked to inactive.
Solved! Go to Solution.
10-17-2013 12:52 AM
Hi and Welcome to the Community!
Please see this helpful thread to start:
If you have used up all of your chances to enter the correct unlock code, there is nothing further you can do. Even if you happen to have now the correct code, it is useless. Only the factory can now (legally) unlock your BB. Typically, I've heard that the cost of having BlackBerry do this for you will be greater than the cost of just buying a new one. But, you are able to ask them...see here:
Note, however, that this process will start with a fee...
If you obtained your unlock code from somewhere but it was incorrect, your recourse could be with them -- however, they may well question why you exhausted all 10 attempts before contacting them.
If your BB was already MEP locked and you obtained it from a source that represented it as being able to be unlocked, then your recourse would be with the seller you obtained it from.
10-17-2013 02:58 PM
Thank you for your reply to me question sdgardne,
I see that my options are limited but at least I have them. For me I was advised by a carrier to perform this operation, a seriously bad mistake which I am taking up with them.
Once again I appreciate your time and wish you well.
10-17-2013 10:08 PM