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winzel
Posts: 1
Registered: ‎10-31-2012
My Device: 9900 - Telus

9900 OS 7.1 upgrade - Download freeze at 998 of 1198

Hello,

 

There seems to be an issue when downloaded of bundle 2108.  The backup of the device works correctly, then the download starts.  I get to module 998 and then an error is thrown saying to check my Inet connect.

 

this is experenced through DTM and AXLoader.

 

Can RIM please look into the build they have posted?  I know this is not an Inet issue.

 

Thanks,

JSanders
Posts: 87,290
Likes: 23,332
Solutions: 6,027
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: 9900 OS 7.1 upgrade - Download freeze at 998 of 1198

[ Edited ]

winzel wrote:

Hello,

 

There seems to be an issue when downloaded of bundle 2108.  The backup of the device works correctly, then the download starts.  I get to module 998 and then an error is thrown saying to check my Inet connect.

 

this is experenced through DTM and AXLoader.

 

Can RIM please look into the build they have posted?  I know this is not an Inet issue.


See the link below for the download, and follow these simple installation instructions.

First locate your carrier and the OS file you wish to use.
http://na.blackberry.com/eng/support/downloads/download_sites.jsp

Do a backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion.

1. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
2. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml." (You might have another Vendor.xml file hiding on your computer. Open Windows Explorer and under the Organize button (on Windows 7, there are similar tools for Vista and XP) click on "Folder and search options." Under the View tab, make sure that your computer is set to show hidden folders and files. Once you've done this, search your C:\ drive for "Vendor.xml".)
3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.

**Starting with the later OS6 releases, there are now three copies of VENDOR.XML
C:\Program Files\Common Files\Research In Motion\AppLoader (for 32-bit Windows XP/Vista/7)
==========OR============
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader (for 64-bit Windows Vista/7)
C:\Documents and Settings\*name*\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
C:\Documents and Settings\*name*\Application Data\Research In Motion\BlackBerry\Loader XML
You can also just search for VENDOR.XML. Make sure that you choose ADVANCED SEARCH and include hidden files. It should show the file in at three locations. Delete every copy that it finds.




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