Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

New Contributor
Posts: 6
Registered: ‎04-01-2010
My Device: Not Specified

9900 email & app world problem

I am facing another problem with the 9900, when i try to set my email, the email setup gives me the following message: "The email application is temporarily unavailable. Try again later" also facing the whats app problem, it dont want to sign in to my world, as it gives me it is loading and just stop like that till i restart my BB, can any one help ? i had a 9700 before and never faced any problem, whats with the new 9900 ???

Please use plain text.
Hall of Famer II
Posts: 48,533
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (, Playbook (

Re: 9900 email & app world problem

Hi and Welcome to the Community!


Here is a KB that discusses that error:

  • KB28038 BlackBerry App World hangs after clicking My World or BIS Email Setup will not connect after switching to a BlackBerry 7 smartphone


Hopefully it contains something useful!


Good luck and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.