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New Contributor
adid
Posts: 3
Registered: ‎09-21-2013
My Device: 9900
My Carrier: Vodafone IN

9900 got wet!

I got drenched along with my phone, the first thing I did was remove the battery, after some hours I put in the batter and it showed a battery icon with cross on it. I followed some steps and got the phone to boot up.

After it started the touchscreen did not respond, led was constantly blue (very dim) and the trackpad ring's light was turning on and off. I kept it to dry for 2-3 days, and started it today, the touchscreen was working, but the led and trackpad ring still gave problems.
What could I do to repair it by myself? (Iso-propyl alcohol, distilled water to clean up?)

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JSanders
Posts: 84,479
Likes: 22,913
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: 9900 got wet!

It sounds like what I have seen multiple times on a device with moisture damage.

1. Remove the battery immediately!! Do not attempt to turn on your BlackBerry.
2. Let the device dry in a warm, dry place for 3 to 5 days* (see below)
3. DO NOT "check it each day" by placing the battery in. Leave it be to dry completely. This takes time. Replacing the battery to check it can only damage it more (moisture + electrical current = disaster).
4. If the device is warm after the drying period, allow it to cool to room temperature before placing the battery back in.

Suggestions on drying your BlackBerry in a warm place (open, with the battery out):
*Place the BB in a container of dry UNcooked rice, and then you might also place it in any of the locations mentioned below.
*On top of any dry heat emitting electronic component: TV cabinet or CRT, LCD, cable TV/Satellite converter box or plasma monitor
*On the dashboard of your car on a sunny day




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New Contributor
adid
Posts: 3
Registered: ‎09-21-2013
My Device: 9900
My Carrier: Vodafone IN

Re: 9900 got wet!

Thanks! I will do that and see what happens.

Please use plain text.
JSanders
Posts: 84,479
Likes: 22,913
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: 9900 got wet!

The key to this is several days... 3-5 days, in the rice, no checking it each day.

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.